Free NYCHA landlord repair tracker

Failed a NYCHA inspection? Organize the repairs before the next step.

Use this private browser-based tracker to sort the failure notice, identify urgent items, document repairs, decide whether certification or reinspection applies, and keep the case from disappearing into scattered notes.

Independent landlord resource. Not affiliated with NYCHA or HUD. Guidance reviewed August 30, 2026. Always follow the deadlines and instructions in your actual NYCHA failure notice.

Failed inspection response tracker

Mark each step as ready or needing attention. Nothing is sent to PacketPath.

Privacy: Do not enter tenant names, addresses, voucher numbers, Social Security numbers, Tax IDs, bank information, rental PINs, or other sensitive case data. This tool only saves checklist progress in this browser.
First response

Start with the failure notice, not a generic repair list.

NYCHA inspection failures can involve different violation types and different follow-up paths. The notice should identify the cited condition and the required response. Use that notice as the controlling document for your case.

Life-threatening items

NYCHA identifies certain conditions as 24-hour violations, including missing or inoperable smoke or carbon monoxide alarms, gas leaks, severe electrical hazards, and other immediate hazards. Treat these as urgent and follow the notice instructions.

Window guard items

NYCHA separately identifies window guard violations and gives them their own repair timeframe. Confirm the deadline shown in your notice before relying on a general inspection timeline.

Other deficiencies

For non-life-threatening deficiencies, NYCHA may allow a Certification of Completed Repairs or require reinspection depending on the inspection type and circumstances. Follow the current notice and Owner Extranet instructions.

Do not rely on a guessed deadline. Current NYCHA materials use different cure periods depending on inspection context. Your actual failure notice and current NYCHA instructions should control.
Proof of repairs

Keep repair evidence together.

NYCHA's current guidance describes the NE-2 Certification of Completed Repairs and supporting documentation as one way repairs may be verified. NYCHA may also reinspect the unit.

Match the cited condition

Make sure your work order, invoice, or certification clearly corresponds to the violation NYCHA cited rather than simply stating that general maintenance was performed.

Keep completion details

Current NYCHA guidance says supporting work orders or paid invoices should include the Section 8 address/unit, completion date, and a description of the repairs. Keep those records with the case even if you do not store them in PacketPath.

Confirm the next action

If NYCHA does not accept a certification, or the case requires verification by inspection, follow the current instructions for arranging reinspection through NYCHA.

For an active case

Need a place to track dates, repairs and follow-ups?

This free page helps organize a failed inspection response. Case Tracker Pro is designed for managing the full active lease-up, including repair priorities, target dates, follow-ups and the case timeline.

NYCHA Lease-Up Case Tracker Pro

Track inspection repairs, overdue follow-ups, documents, RFTA issues, contacts, dates and next actions in one Excel-compatible spreadsheet.

$19
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Verify with official guidance

Official NYCHA inspection resources

NYCHA Housing Quality Standards FAQNYCHA Property Owner GuideNYCHA Housing Quality StandardsNYCHA Owner Extranet

NYCHA's HQS FAQ currently says owners may request reinspection through the Customer Contact Center at 718-707-7771, Monday through Friday, 8 a.m. to 4 p.m. Verify current hours before relying on them.