The key distinction is submission versus staff approval. NYCHA currently advertises an inspection appointment within five business days after staff approve the rental packet, not simply five days after the owner clicks submit.
For online rental packages, NYCHA instructs the voucher holder/applicant to log into Tenant Self-Service and approve the package after the owner submits it.
NYCHA reviews the rental request and supporting documents. Rent reasonableness is part of the new-rental review.
NYCHA's current owner page says owners can receive an inspection appointment within five business days of the rental packet being approved by staff.
Check the last confirmed action rather than assuming the inspection is late: owner submission, tenant approval, NYCHA request for information, staff approval, then inspection scheduling.
Use the free Rental Packet Problem Checker to organize the areas worth reviewing before you respond or follow up.
Open the free checkerNYCHA Section 8 Owners · NYCHA Property Owner Guide · NYCHA HCV Program Guide